ArcnexusOS was first shaped around entertainment venues. The same model applies wherever sites, assets and teams need one shared record.
The same tickets, assets and teams workflow across hospitality, retail, venues, buildings and fleets — only the vocabulary changes.
Hotels, restaurants, resorts — one operations platform
Properties, kitchens, plant, customer areas
Service requests, maintenance, F&B issues, and plant operations cross teams daily in hospitality. ArcnexusOS turns every report into a ticket — location, priority, owner and deadline — in one shared system.
"From front of house to back of house, connected."
Multi-client, multi-site, full traceability
Client facilities & equipment
Manage tickets, assets, work orders and contractors per client and per site with granular permissions — and keep a record of the work that was done.
"Every client, every site, every asset: traced."
Broken equipment is churn you can prevent
Cardio, strength, saunas, pools
Members notice a broken treadmill before your team does. ArcnexusOS tracks every unit's history and the spares it needs, so repairs are reported, owned and followed through across the chain.
"Every machine, every repair, on record."
Self-checkout, refrigeration, coffee — always running
Self-checkout, refrigeration, coffee
A down self-checkout queues customers; a fridge failure loses product. ArcnexusOS gives store networks one view of open tickets, equipment, parts and suppliers.
"Every store running, no surprises."
Where the platform was first shaped
Games, attractions, readers
ArcnexusOS was first shaped around entertainment venues, where machine downtime is immediately visible to customers. Machines, tickets, parts, suppliers and floorplans in one platform.
"Designed for operations where downtime is visible by the minute."
Distributed machines, SLA per location
Distributed machines & routes
When your assets live in other people's buildings, visibility is everything. ArcnexusOS brings fleet status, service tickets, parts and supplier orders together across every route and location.
"Every route and every machine, in one panel."
Operations and building data together
Plants, meters, heat networks
The BMS module, currently in development, brings meter and device data, KPIs and thresholds into the same platform that runs your maintenance.
"From spreadsheets to an operations dashboard."
If you run distributed physical assets with recurring maintenance, the platform may still fit — and if it doesn't, we can talk about what would.
