Same tickets, assets, and teams workflow across hospitality, retail, venues, buildings, and fleets — only the vocabulary changes.
Hotels, restaurants, resorts — one operations platform
Properties, kitchens, plant, customer areas
Service requests, maintenance, F&B issues, and plant operations cross teams daily in hospitality. ArcNexus turns every report into a ticket — location, priority, owner, SLA — with building performance on the same platform.
"From front of house to back of house, connected."
Multi-client, multi-site, full traceability
Client facilities & equipment
Manage tickets, assets, work orders, and contractors per client and per site with granular permissions. Consolidated reports turn 'trust us' into evidence.
"Every client, every site, every asset: traced."
Broken equipment is churn you can prevent
Cardio, strength, saunas, pools
Members notice a broken treadmill before your team does. ArcNexus tracks every unit's history, keeps critical spares in stock, and cuts customer-visible downtime across the chain.
"Fewer broken machines, fewer cancellations."
Self-checkout, refrigeration, coffee — always running
Self-checkout, refrigeration, coffee
A down self-checkout queues customers; a fridge failure loses product. ArcNexus gives store networks one panel for open tickets, equipment status, parts, and supplier response times.
"Every store running, no surprises."
Where the platform was battle-tested
Games, attractions, readers
ArcNexus was hardened in high-traffic entertainment venues — the most unforgiving proving ground for asset operations. Machines, tickets, parts, suppliers, and floorplans in one platform.
"Proven where downtime is measured in lost revenue per minute."
Distributed machines, SLA per location
Distributed machines & routes
When your assets live in other people's buildings, visibility is everything. ArcNexus centralizes fleet status, service tickets, parts, and supplier orders across every route and location.
"Every route and every machine, in one panel."
Operations + energy compliance in one contract
Plants, meters, heat networks
The BMS module ingests meter and device data automatically, tracks KPIs and thresholds, and keeps compliance evidence (including UK heat-network HNTAS readiness) in the same platform that runs your maintenance.
"From spreadsheet compliance to an operations dashboard."
If you run distributed physical assets with recurring maintenance, ArcNexus fits. Let's talk.